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FAQ's: Wetap

Wetap is a smart business product company which uses NFC embedded chip and QR technology to share the digital business details via tap or QR scan depend upon your phone compatibility.

Wetap Basics is totally free ad comes by default when you purchase your smart product. Wetap Pro is an in-app purchase that unlocks the most advanced options like create multiple profiles under same account, Add unlimited links for the same platform, Embedded Videos, Expandable texts, Shopify link, Etsy link, CRM integration and many more. Wetap Pro is totally optional. Wetap Pro costs $4.99 monthly or $49.99 yearly plus applicable taxes.

Wetap Basic cards are our signature cards where you cannot edit anything whereas in custom card you can print your company logo or name. Customizations are only available on the Front side of the card. Back side comes with default wetap QR code.

Mostly all android and Apple phones which were released after 2018 are compatible with Wetap technology. Here is the list of NFC compatibility phones (

Please click here to download the app from your app store. Wetap app is totally FREE to use and free to create your profile.

For Android receivers, tap your wetap card in the middle of their phone. For apple receivers, tap your smart card on the top of their apple phone. You can share your profile unlimited times and modify it unlimited times. No sharing or editing limit at all.

Other person doesn’t need any app or wetap app to receive your information. When you tap on their phone, your profile will open in their browser.

  • Download the free wetap app and set up your profile.
  • Activate your product to your profile when it arrives. Activate my Product.
  • Also in the setting tab you will get an option to Activate my product.
  • Share your profile using your in-app QR code Open my QR code screen.

Yes you can have more than one wetap product activated to your digital business card, if you are going with a wetap pro subscription.

Use the Getwetap app and everytime you make any change it will reflect on your card right away. All the changes can be made using your wetap app. To download the app please click here.

It takes approximately 1-3 business days to ship your ordered product plus selected shipping method.

Regular FREE shipping takes approximately 6-12 business days after dispatching. Expedited shipping usually takes 3-6 business days. Express shipping takes 1-3 business days. All International couriers, it takes approximately 8-15 Business days.

No problem at all, Feel free to share your concern via email or local support channels. We will find the quickest possible solution for you.

You can cancel or change order within 3 hours of order placed window. After 3 hours, your product automatically gets in production and we cannot modify or cancel your order afterwards.

Regular FREE shipping doesn’t comes with any tracking option. Paid shipping option comes with tracking number to track your package.

For sales/business related query, you can email us at: For product/order/service support, please email us at: We will get back to you within 24-48 working hours of your request.

Only Wetap no custom products are returnable and refundable. Custom products are non refunable. Customer will be responsible for paying the return shipping.